UniVoIP Direct Route for Microsoft Teams - CloudBlue

About

UniVoIP unlocks the full potential of Microsoft Teams, with automated onboarding of direct routing services for 1000+ users in 15 minutes or less. Delivered from our cloud-native network platform, and purpose-built for MS Teams, UniVoIP offers a Direct Route calling solution for PSTN connectivity that enables users to make, receive, and transfer calls to and from landlines and mobile phones all natively from within the Teams client, on any device.

Overview
Integrations

UniVoIP Direct Route for Microsoft Teams

Video for UniVoIP Direct Route for Microsoft Teams

Unlocking the Potential of Microsoft Teams Calling

UniVoIP’s purpose-built and dedicated Direct Route for MS Teams platform enables users to make, receive, and transfer calls to and from landlines and mobile phones all natively from within the Teams app. The user’s calling experience remains the same whether calling an internal Teams user or any outside destination over the Public Switched Telephone Network (PSTN).

UniVoIP Direct Route core calling technology enables Enterprises to leverage the benefits of a true and seamless Unified Communications experience natively within the Teams client.

Download the e-book on why UCaaS Partners Should Sell Direct Route for MS Teams.

Benefits of Direct Route for Microsoft Teams for Your Customers

Seamlessly enables users to make, receive and transfer calls to and from landlines and mobile phones all natively from within the Teams client with a consistent user experience across all devices.

Purpose-built for Microsoft Teams
Dedicated network
Single Pane of Glass service visibility and management
Automated Provisioning
No need for third-party plugins
Overlay fax, analog, and external paging

Automated Onboarding Workflow via UniVoIP’s Service Control

Activate Teams Direct Routing voice paths
Select and add new telephone numbers to Teams in real-time
Initiate porting requests for existing numbers
Associate telephone numbers to users with appropriate Microsoft 365 user licenses
Verify services by automatically tracking outbound and inbound calls

Why UniVoIP is Different

The best 24/7/365 US-based customer support with instant issue resolution to keep clients happy
Auto provisioning and a partner-centric service control portal
White-glove customer experience by a team of expert engineers
Greater than 99% customer retention rate proving UniVoIP delivers on the promise of customer satisfaction
Guaranteed SLA to desktop
Hybrid and pace migration
Dedicated support including project managers and engineers, provisioning specialists, and training professionals
30% of UniVoIP employees are engineers enabling customized and complex integrations

Learn more about UniVoIP’s Partner Programs

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