Switch Connect Compliance is a new-generation, cloud-based interaction recording solution. Built on the runtime service fabric of Microsoft Azure, Switch Connect Compliance empowers users to record with integrity, providing instant hyper-scale, security and compliance plus the benefits of Data Sovereignty. Taking interaction capture into the future, Switch Connect Compliance redefines versatility providing the ability to record, store and analyze interactions in the cloud. Its API framework also enables application development. Designed for a broad scope of users, including enterprise, consumers, hosted providers, and carriers.
TEAMS COMPLIANCE RECORDING WITH SWITCH CONNECT
- Fully managed, native Azure software-as-a-Service
- Natively Record Audio, Video and Screensharing
- Microsoft compliance recording partner
- Instant scale no delay in growing your business
- Zero hardware or software footprint within your organization
- Meets GDPR. MIFID II, HIPAA with built-in recording notifications and 256bit encryption
- We securely store your data in more than 15 Azure data centres that you can choice from, helping you comply with data sovereignty requirements
Features and Benefits:
DATA SECURITY AT REST BY MULTI-LEVEL ENCRYPTION
Roles-based access control Two-factor authentication
SECURELY SHARE RECORDINGS INTERNALLY OR EXTERNALLY WITH PASSWORD-PROTECTED EXPIRING LINK
Roles-based access control Two-factor authentication
STEREO RECORDING FOR ENHANCED TRANSCRIPTION ACCURACY AND SPEAKER IDENTIFICATION
Transcription using next-gen speech to text technology for highest accuracy Enhanced services, including transcription (available), sentiment analysis (coming soon) and further machine-learning-based predictive analytics (coming soon)
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