Call2Teams is a cloud-native, middleware product that easily voice-enables Microsoft Teams around existing enterprise-grade telephony.

Call2Teams allows you to use Teams Direct Routing provided as a Cloud Service.

With Call2Teams no hardware or software is needed – there is no need to port numbers, change carrier, or throw away an existing phone system.

Call2Teams comes with multi-tenant, multi-tiered subscription management, is Microsoft approved, with enterprise-grade encryption and security built-in. With scalable per-user, per-month pricing, Call2Teams gives businesses a low-cost, flexible, and immediate solution for making and receiving calls in Microsoft Teams. Call2Teams is available worldwide and can be deployed in minutes.

Call2Teams is available in two variants:

Call2Teams for PBX
Customers can use Microsoft Teams as their phone and retain their current cloud or on-premise PBX with existing call-management, control, minutes and numbers. Customers can use a mix of existing VOIP phones and Teams user devices, and keep all advanced functionality (recording, wall board, Call Center etc.) in-place.

For those with Call2Teams PBX, a native dial pad can be activated with the Phone App add-on. Providing a cost-effective voice experience and simpler license management. There are opportunities to use a hybrid approach, where some users in an organization may have the need for Teams Phone and others Phone App.

Call2Teams for Trunks
Customers can easily move to Microsoft Teams as their phone system whilst keeping their phone service (SIP Trunk) provider, numbers, lines and minutes as they are.
Removing the need to port numbers or move to a per-user calling plan, reduces the risk and cost to a customer who is making the move.

Features:

• The Call2Teams global gateways provide a simple link between your existing phone services and the Microsoft Office 365 Teams platform.
• Teams users get to make and receive calls just like on their existing desk phone.
• No software or hardware to install,
• No special configuration of your phone services.
• Enterprise-grade, high-availability infrastructure that runs on Microsoft Azure.
• No minimum user quantity – from 1 to 100,000 users
• Pay as you go monthly subscription model
• No up-front cost
• Fully self-managed cloud service.
• 24/7/365 monitoring services with real-time service alerts.
• Use the Teams softphone on your mobile and across all supported Teams devices
• Users require the ‘Microsoft 356 Business voice (without calling plan)’, Office 365 Phone System add-on or E5 licences to use calling in Microsoft Teams

• Free trial available
  If you take up the 25-user free trial offer, this will auto expire at the end of the trial period. Please purchase active licences for the users that wish to retain the service and Call2Teams will auto-assign these when the Free Trial period expires.