GoTo Resolve – All-in-one IT management and support
GoTo Resolve is a modern, secure, all-in-one IT management and support solution built for today’s essential IT needs. Developed with a first-of-its-kind zero trust architecture, GoTo Resolve brings together world-class reactive and proactive support features, like remote access and IT automation, to keep everyone and every device up and running through a single unified app. With GoTo resolve you get:
Streamlined IT management. Ditch the complexity of running multiple tools. Consolidate on a single platform to manage your IT fleet, identify issues and solve problems.
Security-First Approach. Know you’re safe with enterprise-grade security and a first-of-its-kind, zero-trust architecture.
Consumer-Grade Ease of Use. Support any device, on any network with a friction-free agent and end-user experience.
GoTo Resolve includes:
- Multi-platform coverage – PC, Mac, iOS, Android and Chromebook
- Remote monitoring and management including alerting, patch and AV management
- Unattended remote access
- Ad-hoc remote support
- Background device access and automation
- Multi-agent collaboration
- Interactive one-way camera sharing
- Lightweight conversational ticketing within MS Teams and Slack
- PSA Integrations
- Customizable reporting
Getting started:
Step 1: Purchase the total number of Agents (Technicians) needed to support your managed companies/clients. Specify how many mobile and camera share add-ons required (optional)
Step 2: Purchase GoTo Resolve for each of your managed companies, specifying the number of managed devices that will be required for each managed company
Step 3: Login to GoTo Admin Partner Edition and begin adding Agents to your managed company accounts
Step 4: Deploy devices and start offering superb IT Management and Support
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