Text Request - CloudBlue

Text Request

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About

About

The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Overview
Integrations
Showroom

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Why Text Request?

These days, businesses have to be texting to connect with customers. Text Request is an easy-to-use platform to text from your existing business number, so you can connect with customers and move your business forward. It also creates better customer experiences. By sharing Text Request, re-seller partners are able to help clients better connect with their customers while also adding another revenue stream. Everyone wins.

Text Request customer persona

Top segments by size (# employees)

B2C

Micro

0 employees

SOHO

1 – 4 employees

Small SMBs

5 – 9 employees

Medium SMBs

10 – 49 employees

Large SMBs

50 – 249 employees

Corporate

249 – 999 employees

Enterprise

999+ employees

Top segments by vertical

Home Services

Franchises

Legal

Segment 4

Segment 5

Segment 6

Not targeted customer segment

Secondary customer segment

Sweet spot

Needs

Quick and Easy way to Connect with customers.
Integrations.
Features that boost revenue and/or customer experience.

Wants

Ease of Use.
Multiple numbers under one account.
Mere Messaging.

Pain points

No more phone tag, send a message and continue at your own pace.
Increased engagement, everyone is on their phone and it takes significantly less time and energy to text than to call.
Cost effective lead generation and sales tool.