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signNow.com

airSlate, Inc.

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About

signNow is a legally-binding electronic signature solution that allows users to keep their business moving forward from anywhere, at any time, and on any device. It is designed to simplify the signing and managing of documents online. signNow offers the best ROI for SMB and mid-market with its intuitive UI, transparent pricing, flexible configuration, and ease of API integrations.
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Why signNow?

The truth is in the ROI
signNow customers see real and quick results after introducing signNow and its many features into their workflows. At the highest level, they are saving time and money. 
Here are some more specific data points we’ve gathered from customers across a range of industries who have reported improvements to critical business processes. ROI from using signNow includes: 
– Increased deal closing rates up to 55% 
– Quicker signature collection going from days to minutes 
– Eliminate searching for lost documents which reduce costs by $836 per employee per year 
– First-year ROI averaging 7x

With 28 million users worldwide, we’ve learned a thing or two about our users. A typical customer profile looks something like this: 
– A part of SMB/Mid-market 
– Eager to reduce document processing costs and waste 
– Interested in digitally transforming their business 

What else should you know? signNow is a solution that is applicable to every industry and area of business and is helping customers across a range of roles. Here’s a look at who signNow customers are, where they come from, and the integrations they’re looking for.

signNow customer persona

Top segments by size (# employees)
B2C
Micro
0 employees
SOHO
1 – 4 employees
Small SMBs
5 – 9 employees
Medium SMBs
10 – 49 employees
Large SMBs
50 – 249 employees
Corporate
249 – 999 employees
Enterprise
999+ employees
Top segments by vertical
Finance and accounting
Government agencies
Healthcare
Segment 4
Segment 5
Segment 6
Not targeted customer segment
Secondary customer segment
Sweet spot

Needs

  • Providing a consistent signing experience in person or remotely.
  • Integrate signNow eSignature into the apps they use via out-of-the-box integrations or the powerful API.
  • Integrating eSignatures into a company’s existing software (data source, cloud, website or custom app).

Wants

  • Send document groups for signing in a role-based order to multiple recipients and allow forwarding.
  • Use Kiosk Mode to automatically generate document copies for each signer and collect eSignatures on a mobile device.
  • Speed up document turnaround times by collecting signatures while on the go in seconds.

Pain points

  • Approve and send documents online, on any desktop or mobile device.
  • Create secure complex workflows with the private mobile-ready eSignature solution.
  • Delays in collecting signatures from multiple customers and documents.

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