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About

[Fast-Track product] Klaxoon is a visual collaboration platform offering customers a virtual and persistent white boarding solution. It also has a suite of additional services that provide a customer with the ability to conduct interactive testing, conduct surveys of attendees, provides the to gamify a use case and suite of other advanced features that truly enhance the experience.
  • Overview
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Why Klaxoon?

Klaxoon is a visual collaboration tool that integrates fully with Microsoft Teams, Zoom, Bluejeans, etc… and becomes a enhanced meeting tool for teams working on projects that are implemented over time. Because of Klaxoon persistent nature it becomes the a permanent meeting location for teams or departments like product management, marketing, finance, education & training, etc…

Klaxoon customer persona

Top segments by size (# employees)
B2C
Micro
0 employees
SOHO
1 – 4 employees
Small SMBs
5 – 9 employees
Medium SMBs
10 – 49 employees
Large SMBs
50 – 249 employees
Corporate
249 – 999 employees
Enterprise
999+ employees
Top segments by vertical
Education
Healthcare
Technology
Segment 4
Segment 5
Segment 6
Not targeted customer segment
Secondary customer segment
Sweet spot

Needs

  • Need to collaborate with teams of people internally and externally.
  • Need to maintain and develop plans over time and a way to track development.
  • Need to offer asychronous and synchronous access to the board during meetings and before or after meetings.

Wants

  • Want an enhance meetings offering with a permanent meeting space where projects can be managed/developed.
  • Want to be able to work together simultaneously on building out the roadmap.
  • Want to use this persistent white board solution with existing meeting and desktop meeting tools, aka Teams, Zoom, etc…

Pain points

  • Access to a persistent workspace or focal point of a meeting that is not possible with current tools, not available with Teams, Zoom, Bluejeans.
  • Ability to return over time to the Board to provide status updates and review time lines, not available with Teams, Zoom, Bluejeans.
  • Implement new processes to onboard and provide training to sales, marketing, customers and resellers, with access to all the data and content about a subject or topic or offering, not available with Teams, Zoom, Bluejeans.
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