eComFax is a cloud-based fax service that allows companies to send and receive faxes and SMS from virtually any place that has an internet connection, either via email or through the cloud-based platform of the fax provider.
Thanks to its integration with MS Teams, it is also possible to send faxes through MS Teams.
Overview
Integrations
Showroom
Overview
eComFax is a cloud-based virtual fax service that allows companies to send and receive faxes and SMS from almost any place with an internet connection, either via email or through the cloud-based platform of the fax provider. There is no need for software, a fax server or a fax machine, as long as the sender and the receiver have an electronic device (a computer, tablet, mobile phone, etc.) with an internet connection.
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Why eComFax?
Add eComFax a natural bundle to your other core services such as voice, cloud email, or SIP Trunking and create an end-to-end value proposition. As a native cloud solution eComFax requires no installation of any sort and adds extensive sending and receiving messaging capabilities (such as fax, SMS, certified fax/SMS, secure fax) via web or email and/or other 3rd party systems eComFax integrates into. eComFax’s ALL NEW API now allows adding fax and SMS capabilities directly into companies’ UCaaS such as MS Teams and Cisco Webex.
eComFax customer persona
Top segments by size (# employees)
B2C
Micro
0 employees
SOHO
1 – 4 employees
Small SMBs
5 – 9 employees
Medium SMBs
10 – 49 employees
Large SMBs
50 – 249 employees
Corporate
249 – 999 employees
Enterprise
999+ employees
Top segments by vertical
Healthcare
Government
IT & Financial services
Segment 4
Segment 5
Segment 6
Not targeted customer segment
Secondary customer segment
Sweet spot
Needs
Maintain fax capability when moving to VoIP and prevent fax issues.
Use fax from any location and/or device.
Ensure and meet compliance requirements by using eComFax Compliance features.
Wants
Remove need of complex set-up around legacy fax technology.
Fax available across devices and locations.
Pain points
Manage legacy fax technology despite moving to modern communication systems (e.g., UCaaS).
Need to be at the office to use fax equipment when needed.
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