About
Recordia is a disruptive solution for recording interactions, able to capture, encrypt, record and store customer interactions: landlines, mobile phones, fax, SMS, email, social media and even F2F conversations.
Overview
Recordia is a disruptive solution for recording interactions, able to capture, encrypt, record and store customer interactions: landlines, mobile phones, fax, SMS, email, social media and even F2F conversations. It integrates with CRMs like Microsoft Dynamics by auto populating all interactions inside the customer s profiles in CRM, no need for additional space within the CRM. It facilitates the gathering of all valuable customer interactions under one single repository in the cloud. Via a responsive web, you can search and apply analytics to discover hidden insights and trends that will improve customer satisfaction.
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