[Fast-Track product] VEEUE™ (Visual End-to-End User Experience) creating value by connecting technology silos and delivering seamless monitoring and management capabilities across the entire IT Stack. VEEUE™ is purpose built on ServiceNow®, empowering people with optimized processes, Zenoss®, quenching the thirst for AIOps, Machine Learning, and Predictive Analysis, and Sisense, infusing analytics into your workstreams and technology products. All backed by a US based NOC with eyes on glass 24/7/365.
Overview
Integrations
Showroom
VEEUE™ is our industry leading management and monitoring platform built on a foundation of ServiceNow, Zenoss, and Sisense. It blends a digital workflow platform, application service monitoring with powerful analytics to deliver best-in-class monitoring, incident management, and business intelligence with actionable insights into your network and compute environment. We designed VEEUE™ to be a complete managed services solution that simplifies your complex world of IT.
The platform extracts metrics from over 250 manufacturers, systems, and device types leveraging standard APIs and protocols including SNMP, WinRM and SSH. VEEUE™ correlates information across your environment to provide clear visualization of connected components by the services they support. See the state of all IT services and predict which ones could be impacted by events or outages from a single dashboard.
*CloudBlue Fast-Track product: This product is part of the CloudBlue Fast-Track program. This means that the product is in process to be integrated with CloudBlue Connect.
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Why VEEUE™?
VEEUE™ is powered by ADCom Solution. Uniquely equipped to be a complete extension of any Cloud Service Provider or Reseller within the Ingram Micro ecosystem. ADCom enables resellers to focus on delivering solutions that address their customers business objectives regardless of the proprietary tool(s) for each new or legacy technology. VEEUE™ is capable of bringing into focus all of the required tools into a single pain of glass and backed by a US based NOC with 7/24/365 eyes on glass. VEEUE+™ provides additional margin for Cloud Service Providers and Resellers by enabling enterprise class, artificial intelligence, machine leaning, and predictive analysis into the VEEUE platform. ADCom further offers Cloud Service Providers and Resellers the ability to leverage a technical acumen unparalleled in the industry with highly skilled technical expertise across many of today’s leading technologies. Additionally, ADCom offers a complete white-label experience allowing Cloud Service Providers and Resellers to offer the VEEUE platform under their brand.
VEEUE™ customer persona
Top segments by size (# employees)
B2C
Micro
0 employees
SOHO
1 – 4 employees
Small SMBs
5 – 9 employees
Medium SMBs
10 – 49 employees
Large SMBs
50 – 249 employees
Corporate
249 – 999 employees
Enterprise
999+ employees
Top segments by vertical
Retail Trade
Energy
Manufacturing
Segment 4
Segment 5
Segment 6
Not targeted customer segment
Secondary customer segment
Sweet spot
Needs
Need to understand exact location of the network problem.
Need to proactively solve problems before they impact the business.
Need to deliver reports and analysis to forecast and make IT related business decisions.
Wants
Want a single tool to manage full technology stack.
Want to deliver the best overall user experience.
Want to understand disruption impacts before they occur.
Pain points
Administrators can’t manage all of the hardware from one screen.
Diagnosing outages and disruptions takes weeks vs. minutes.
Current Cloud Service Provider or Reseller lacks technology expertise across the technology stack.
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