Dubber is the world’s #1 Unified Call Recording and Voice AI solution. Record every conversation. Store, share and review. Gain critical compliance, revenue, customer and people intelligence with a click.
Once subscribed, every call or conversation is captured automatically, stored in the Dubber Voice Intelligence Cloud, enriched with AI, and available instantly as a replay or insightful transcription in the Dubber web portal or mobile app, with real-time search, sentiment analysis, alerts & notifications.
Unlock the potential of voice data:
- Compliance Meet regulatory mandates. Respond to regulatory requests and investigations in real-time. Alert on compliance breaches. Know your customer through deep analytics and a true record of interactions.
- Revenue, Customer & Employee Intelligence Real-time reporting on customer and agent sentiment. Target performance improvements. Coach based on what actually was said and happened.
- Dispute Resolution See what was committed, ordered, and requested with automated transcription of voice conversations that connect to your CRM and other applications.
- Turbocharge productivity Eliminate inaccurate and time-wasting manual note taking. Capture conversations and automatically attach them to customer records in Salesforce. Distribute accurate records to teams.
- Reduce Capex Costs Eliminate high-cost, limited legacy call recording and expensive apps – subscribe to Dubber for a low monthly fee.
Make voice content discoverable to get the insights you need. End not knowing with Dubber.
Dubber is available on over 140 networks and applications globally – Zero hardware. No call forwarding or SIM cards required. Fully integrated, compliant and certified for:
- Telstra: Telstra TIPT, Liberate and SIP Connect.
- Cisco: Cisco Webex Calling, CUCM, UCM-C, HCS, BroadWorks and BroadCloud platforms
- Microsoft Teams