Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Smart business owners are getting serious about soliciting feedback, but asking customers for reviews can be time-consuming.
We offer a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.
What do these products do?
- Send email or SMS (with add-on) review requests to customers to collect reviews on the most important sites.
- Use your clients’ happy customers to win new customers by leveraging the voice of your brand champions to improve online word-of-mouth.
- Make sure the business’s reviews show up where their customers spend the most time. Focus on collecting feedback on the review sites that impact their business.
- Customize and display the Review Generation Widget on your clients’ websites to collect reviews while customers are visiting the website.
- Attach the email signature widget into your clients’ outgoing emails to ask for reviews with every communication point.
- Use the Mobile Kiosk to collect customer information at the point of sale and automatically send a review request when the experience at the business is fresh in their minds.
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