Overview
Ziwo provides a cloud-based contact center solution for companies to talk to their clients and to leverage customer information through ready-made plugins. The solution includes call tracking, call masking, call whispering and end call surveys. The platform allows your agents to work remotely, and the web callback integration button can be added to your website to allow visitors to be called back if they are interested in your business. You can also design your dashboard with customized widgets to generate insights.