Why Haventec?

To enhance security, mitigate against credential theft and reduce fraud, many applications now require MFA where a user validates their identity using two or more methods. MFA is also increasingly part of the mandated directives by regulators and insurers which has led to increased market demand for MFA solutions. 

By adding Haventec Silent MFA to their offerings, cloud providers can capitalise on accelerated MFA demand and build a new recurring revenue stream. In addition, Haventec Silent MFA bridges the security vulnerabilities and customer experience gaps common with conventional MFA and provides organisations with tangible customer satisfaction and risk reduction benefits.

By adding Haventec Silent MFA to their offerings, cloud providers can offer their customers a familiar authentication experience, and eliminate entire categories of security problems, like weak and reused credentials, credential leaks, phishing and account takeover. 

The business benefits of Haventec Silent MFA are broad and real:

• Improved Customers Satisfaction: Organisations can allow customers to log in to their accounts without any change. In the background, Haventec Silent MFA completes a second-factor authentication of their device – no need to enter a PIN sent via SMS; or type in a code from an authentication app; no tokens or smart cards; no USB keys and no QR codes;
• Complete MFA Coverage: Haventec Silent MFA is on-by-default and always on. This means that the adoption risk, common with opt-in conventional MFA is eliminated;
• Reduced cost of operations: Organisations can realise up to 60% cost savings for technology (reduced costs of maintaining step-up authorisations, less infrastructure spend, reduced license costs – active user license model) and reduced support costs (e.g. reduced costs for notifying customers of suspicious activity on their accounts);
• Reduced risk of breach: Haventec Silent MFA eliminates the impact of phishing, credential stuffing and other common password attacks for all customers accounts.
• Reduced occurrence of fraud: Haventec Silent MFA reduces the occurrence of fraud for all customer accounts given Haventec Silent MFA is on-by-default and always on;
• Cyber Insurance: Haventec Silent MFA helps enterprises meet mandatory cybersecurity insurance policy requirements in relation to MFA;
• Privacy: Haventec Silent MFA does not require employees to use their personal devices to complete the sign-in process to corporate applications.

Haventec customer persona

Needs

• Needing to introduce high-assurance authentication (MFA) without negatively impacting their customers, introducing new types of threats, or slowing down business.
• Needing to meeting mandatory compliance and cyber insurance requirements.
• Needing to reduce costs while mitigating risk and fraud across all of their user accounts.

Wants

• Wanting to introduce passwordless MFA when their organisation and their customer are ready.
• Wanting to provide an inclusive authentication experience that does not discriminate against less able and elderly people.
• Wanting to reduce the impact on revenue by reducing the number of abandoned transaction due to difficulties when signing in (compounded by complex conventional MFA).

Pain points

• No change management – Haventec Silent MFA is a familiar authentication experience that does not require your customers to change their behaviour
• Every login initiates a silent multi-factor authentication – eliminating the risks introduced solutions where customers can voluntarily opt-in to MF.
• Ease of implementation – Haventec Silent MFA coexists with your existing IAM and authentication solutions. The Haventec platform uses standards-based integrations for all leading IAM platforms including Microsoft and Auth0.