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TouchBistro Restaurant Management System
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About

[Fast-Track product] TouchBistro's all-in-one restaurant management system powers over 29,000 businesses worldwide to increase sales, deliver a standout guest experience and save time and money.
  • Overview
  • Integrations
  • Showroom
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Why TouchBistro?

TouchBistro powers over 29,000 businesses worldwide and empowers restaurateurs to:

  • Increase Sales. Boost on- and off-premise orders, drive repeat business, turn tables faster, and increase average check size.
  • Deliver a Standout Guest Experience. Guarantee order accuracy, reduce wait times, and serve customers with takeout, dine-in, or delivery – wherever and however they’re ordering.
  • Save Time and Money. Find cost savings, reduce food waste, monitor staff performance, improve FOH-to-BOH communication, and more with easy-to-use tools and reporting.

TouchBistro customer persona

Top segments by size (# employees)
B2C
Micro
0 employees
SOHO
1 – 4 employees
Small SMBs
5 – 9 employees
Medium SMBs
10 – 49 employees
Large SMBs
50 – 249 employees
Corporate
249 – 999 employees
Enterprise
999+ employees
Top segments by vertical
Restaurants
Foodservice venues
Segment 3
Segment 4
Segment 5
Segment 6
Not targeted customer segment
Secondary customer segment
Sweet spot

Needs

  • A POS system that’s easy to use, from the owner to the manager, to the BOH and FOH staff.
  • Managing reservations, online orders, and/or customer loyalty programs.
  • In-depth reporting and analytics.

Wants

  • Increased sales.
  • Delivering an exceptional guest experience to set their restaurant apart from their competition.
  • Reliable customer support with their restaurant technology.

Pain points

  • Current operations are cumbersome with legacy POS systems or cash registers.
  • High payment processing fees with other POS providers eat into the bottom line.
  • Poor support experience with other POS providers.
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