Augmented reality enables you to fix issues beyond the screen, no matter how far away you are. With TeamViewer’s augmented reality solution, TeamViewer Pilot, you will be able to see through your connection partner’s smartphone camera. At a glance, you can observe any kind of equipment, machinery, infrastructure issue and more. Guide your partner by setting 3D markers onto real-world objects.
You dont need to hop on a plane or take a road trip to fix technical IT issues. Lower travel costs effectively by replacing onsite visits with remote support sessions by service technicians and customers.
Solve problems efficiently
Act immediately when downtime or errors occur. Enable your service technicians and customers to get direct support from experts via audio and interactive video.
Transfer knowledge for technical repairs and maintenance or provide approval for inspections as if you were onsite.
Within TeamViewer’s secure global network, all remote connections are secured end to end with RSA public/private key exchange and AES (256-bit) session encryption.